Cookie Policy

Last updated: 15/05/2026

This Cookie Policy explains how The Right Therapy uses cookies and similar technologies on this website.

It should be read together with our Privacy Statement.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work, remember choices, improve performance, measure usage, support security, and provide relevant content.

Similar technologies may include pixels, tags, local storage, session storage, scripts and device identifiers.

2. How we use cookies

We may use cookies and similar technologies to:

• make the website work properly;
• enable booking, cart and checkout features;
• remember your cookie preferences;
• protect the website from spam, fraud and misuse;
• understand how visitors use the website;
• improve website performance and content;
• support embedded content such as maps, videos or social media features;
• support online payments through providers such as Stripe;
• support marketing or remarketing, where used and only where appropriate consent has been obtained.

3. Types of cookies we use

Strictly necessary cookies

These cookies are needed for the website to work properly. They may support page navigation, security, booking forms, contact forms, checkout, cart functionality, cookie preference storage and spam prevention.

You cannot usually disable these cookies through our cookie tool because the website needs them to function. You may be able to block them in your browser, but parts of the website may stop working.

Functional cookies

These cookies help the website remember choices you make, such as preferences, form progress, display settings or other convenience features.

Analytics cookies

Analytics cookies help us understand how visitors use the website, such as which pages are visited, how long people stay, and how visitors arrive at the site.

We use this information to improve the website and services.

Analytics cookies are not essential and should only be set with your consent.

Marketing and third-party cookies

Marketing cookies may be used to measure campaigns, support social media features, embed third-party content, or show relevant content elsewhere.

These cookies may be set by third parties such as social media platforms, video platforms, map providers, review platforms or advertising services.

Marketing cookies are not essential and should only be set with your consent.

Payment and checkout cookies

If you use online checkout, payment providers such as Stripe may use cookies or similar technologies to process payments, prevent fraud, authenticate transactions and keep checkout secure.

Some payment-related cookies may be strictly necessary to provide the payment service you request.

4. Third-party cookies

Some cookies may be set by third-party services used on this website. These may include:

• payment providers;
• booking system providers;
• website security or spam prevention tools;
• analytics providers;
• social media platforms;
• video platforms;
• map providers;
• review platforms;
• newsletter or email marketing providers.

We do not control third-party cookies directly. Please check the relevant third party’s privacy and cookie information for more details.

5. Consent

When you first visit the website, you may be asked to accept or reject non-essential cookies.

Strictly necessary cookies may be used without consent because they are needed to provide the website or a service you have requested.

Analytics, marketing and other non-essential cookies should only be used where you have given consent.

You can change your cookie preferences at any time by using the cookie settings tool on the website, where available.

6. Managing cookies in your browser

You can also control cookies through your browser settings.

Most browsers allow you to:

• view cookies;
• delete cookies;
• block all cookies;
• block third-party cookies;
• clear cookies when you close your browser;
• receive warnings before cookies are stored.

Blocking cookies may affect how the website works. For example, booking, checkout, forms or preference settings may not function properly.

7. Cookies we may use

We do not currently use cookies intentionally. However, we do monitor website traffic and analytics purely for functional purposes.

Further, we do not intentionally use cookies that store personally identifiable information. Certain services listed below however, may use technology to maintain analytical data such as geographical location.

We do not currently use any such data for marketing or similary purposes.

8. Updates to this Cookie Policy

We may update this Cookie Policy if we change the cookies, plugins, analytics tools, booking system, payment system or other technologies used on the website.

The latest version will be published on this page with an updated date.

9. Contact us

If you have questions about this Cookie Policy, please contact:

The Right Therapy
Radclyffe House
66–68 Hagley Road
Suite L6, Second Floor
Edgbaston
Birmingham
B16 8PF
United Kingdom

Telephone: 07366 442232